Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, resulting in member annoyance.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
